Thursday 11 April 2013

Quick links

The FCA has published a couple of papers using behavioural economics:
The first paper focusses on how consumers choose and use financial products, and how behavioural biases can lead to firms competing in ways that are not in the interests of consumers. The second explores how best to encourage consumers to respond to customer contact letters. 
More here.

And a couple of HBR blog links. This bit on Hirschman, and this bit on pay vs motivation.

No comments: