Saturday 11 April 2015

Shareholders vs customers

Duncan O'Leary from Demos has a very interesting blog here digging into some polling of business leaders views on whether a Conservative / Labour government would be good / bad for various stakeholders in big business (investors, employees and customers). As Duncan points out the really interesting thing is that there seems to be a recognition that what might be good for one group might not be good for another.

To me, this is self-evident, but as I've blogged before quite a few people in the corner of the world I inhabit are resistant to this idea, and genuinely seem to think any tensions resolve themselves if only long-term shareholder value is the objective. Therefore the fact that business seem to implicitly believe that shareholder and other interests are distinct seems pretty significant.

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